Computing questions? C&IT has answers!

On the Web, over the phone, through e-mail, or by appointment, C&IT has answers to many of your computing questions. Our Help Desk staff can assist you with your current and future computing and networking needs.

Look around our Website to find information of interest to you:

• Click a Students, Faculty, Staff, or Visitors tab in the upper-left corner of this window.
• Just below these tabs, use the Search our site function.
• Or Explore the WSU Knowledgebase, a self-service repository of frequently asked questions and answers.

Start here

Based on past experience, C&IT Help Desk staff compiled a list of questions (and answers) that most people—whether new or returning to WSU—often ask about computing at Wayne.

• What is an AccessID? – What is my AccessID and password?
• What is WSU Pipeline? – Who can use it?
• What is Blackboard? – What do I need to use it? Why don't I see my class?
  – Also see the WSU Knowledgebase Blackboard section.
• What is WSU WebMail? – How do I access it?
• I heard that I can now receive WSU messages by cell and IM. Where can I find out more about this messaging service?
• I need to buy a computer. – What do you recommend?
• Where can I use my wireless laptop on campus?
• Where are computers I can use on campus?
• Where can I get my personal computer fixed? – C&IT PC Clinic does diagnostics, security tune-ups, hardware upgrades, data recovery, and more.

Can't find the answer?

Click Contact Us in the left sidebar for the phone number and hours at the Computing & Information Technology (C&IT) Help Desk. You also can use our contact form to send a question or request to the C&IT Help Desk, and we'll respond during regular work hours.