Computing & Information Technology – C&IT

Welcome back Wayne State University students, faculty, and staff. On the Web, over the phone, by e-mail, or by appointment, C&IT has answers to many of your computing questions and can help with your current and future computing and networking needs.

We have many tools, tips, and resources on our Website. Look around to find information of interest to you. The WSU Knowledgebase, a self-service repository of frequently asked questions and answers, is another place you may want to explore.

Start here

Based on past experience, we compiled a list of questions and answers that most people — whether new or returning to WSU — often ask about computing at Wayne.

• What is an AccessID? – What is my AccessID and password?
• What is WSU Pipeline? – Who can use it?
• What is Blackboard? – What do I need to use it?
  – Also see the WSU Knowledgebase Blackboard section for answers to questions like – Why don't I see my class?
• What is WSU WebMail? – How do I access it?
• I heard that I can now receive WSU messages by cell and IM. Where can I find out more about this messaging service?
• I need to buy a computer. – What do you recommend?
• Where can I use my wireless laptop on campus?
• Where are computers I can use on campus?
• Where can I get my personal computer fixed? – C&IT PC Clinic does diagnostics, security tune-ups, hardware upgrades, data recovery, and more.

Still can't find the answer?

Contact the C&T Help Desk for additional support. Call (313) 577-4778: Monday – Friday, 8 a.m. to 8 p.m. (fall & wainter terms). You also can send an e-mail to helpdesk@wayne.edu at anytime, and it will be answered within two business days or less.

What to do if you receive a "suspicious" e-mail:

• Never reply to an e-mail message requesting a password, user name, account number, or personal/financial information.
• Delete the "phishing" message.
• If you did reply to a phishing message, or want to report suspicious e-mails or ask questions about the legitimacy of a message to C&IT, copy the suspected e-mail into the WSU phishing report form.

More computing or technology-related services, resources, and programs

• IT-related policies and procedures
• Software Clearinghouse – discounted software for students and employees
• Computing services, resources, and programs around WSU
• WSU technology initiatives
• The Glance – Michigan's common technology calendar